Saturday, 19 April, 2014,20:48
Русская версия Українська версія for-ua.com English version
ForUm - самое цитируемое Интернет-издание. Главные новости Украины и мира. Home| News| One-line news| Articles| Interview| Gallery| Comments| Forum| Archive| Service| Search| About us
News / 22 January 2014 | 15:05
UZ opens logistics contact center

UZ opens logistics contact center


State Administration of Railway Transport of Ukraine Ukrzaliznytsya (UZ) on Jan. 20, 2014 opened a contact center to manage freight transportation. The new service was created on the basis of SE "Ukrainian transport and logistics center." The Contact Center will provide information support to cargo owners and forwarders to support management of the freight traffic. Now customers can get full information from one central source, the Information-Analytical Bulletin of the Cabinet of Ministers of Ukraine informs.

Experts say the objective of the contact center is to improve provision of services to the users of transport infrastructure. Thus, the customer interaction technology will be changed. Now the customer will be able to quickly get information about freight transportation online or resolve problematic issues when dealing directly with the center’s operator.

The creation of the center was the starting point of the project to build national logistics coordinator. Thus, at the first stage the contact center will focus its effort on interaction with shippers and operators. The department will be responsible for receiving complaints from service users, their processing, systematization and organization of feedback. Clients will be informed at any stage of transportation: from signing the contract to the final settlement. In the future, the center will become a coordinator of the whole logistics chain, providing linkages with various organizations, agencies and ministries.



ForUm
Версия для печати
Speaker meeting heads of diplomatic missions of EU countries
On February 3 in Kyiv, speaker of Ukrainian parliament Volodymyr Rybak held a meeting with heads of diplomatic missions of EU countries, accredited in Ukraine
Rada coordination board sitting
On February 3 in Kyiv, the coordination board of heads of parliamentary factions and committees held a sitting
NBU issuing commemorative coins dedicated to Olympic games
On February 3, the National Bank of Ukraine put into circulation two commemorative coins "XXII winter Olympic games" of value 10 and 2 hryvnias
Azarov saying good-bye to the Cabinet
On January 29, now acting Prime Minister Mykola Azarov and first vice PM Serhiy Arbuzov presided at a sitting of the acting Cabinet
VR holding extraordinary sitting
On January 28 the Verkhovna Rada of Ukraine held an extraordinary sitting
Protesters occupied Ukrainian House
On the night of January 25/26 protesters occupied the  building of the Ukrainian House in Yevropeiska square, previously vacated by law enforcements
09:49 February 6-7, Ukrainian President Viktor Yanukovych pays working visit to the Russian Federation

4 February 2014
14:57 Skier Valentyna Shevchenko will bear Ukrainian flag at the opening of Olympic Games in Sochi
14:15 Rivne Regional Council chairman Yuri Kichatyi voluntarily resigned 

Read all news →
Top    
Editorial staff:english@for-ua.com
Republication or redistribution of ForUm content, including by framing or similar means,
is allowed with the reference to en.for-ua.com only.
All rights are reserved by © LTD. Inter-Media, ForUm 2001-2014
bigmir)net TOP 100